21"x8 panels, 3 foldable umbrella

Manual opening

Black metal frame and shaft

190T pongee fabric

WeKnow logos on 4 panels

Please note: colours may vary slightly from photographs shown online

Please note this product cannot be delivered and is only available for our free Click & Collect service from our welcome desks located within every arrivals terminal at Heathrow Airport. 

When checking out, please make sure you select the correct terminal you will be arriving in. We will have your order ready at our welcome desk for when you arrive, all you need to do is bring your booking confirmation containing your reference number with you. It is always a good idea to screenshot your booking confirmation and reference number before you fly, just in case you encounter difficulties connecting to the internet when you land. 

Find out more information and FAQs about our Click & Collect service using the chat service. 

Booking Confirmation 

You will receive an email confirmation of your booking with details of your order shortly after you check out. In the event that you do not receive an email from us, please check your Spam folder before notifying us by email quoting your full name and post/zip code so we can locate your order and resend your confirmation.  

E: bookings@weknowgroup.com 

Amendments 

You can make amendments to your order up to 24 hours before your order is due for collection. In some circumstances you may need to cancel your order and place a new order. Please email or call us and a member of our team will gladly assist you.  

T: +44 (0) 800 310 0442 

E: bookings@weknowgroup.com 

Cancellations & Refunds 

You can cancel an order at any time before collection or return the product within 30 days of purchase if it is unused in its original packaging, and you will receive a full refund. To cancel or return your order please email or call us and a member of our team will gladly assist you. 

T: +44 (0) 800 310 0442 

E: bookings@weknowgroup.com