Industrial Action Rail Strikes will affect travel at Heathrow on 21st, 23rd & 25th June. Pre-booking transport is advised. Please contact us for further information.

 

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Highlights

TFL licensed transfers

All our drivers are DBS checked and licensed by Transport For London

Free cancellation and changes

Make changes to your booking up to 4 hours in advance

24/7 customer service

Contact our help team at any time from anywhere in the world

Flight tracking

We'll track your flight and make adjustments to your booking as required

Welcome desks at Heathrow

Our team on the ground are there to help if you have any questions on the day

Car Transfer

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Heathrow’s onsite and licensed Private Hire Car Transfer service. With fixed rates, no hidden fees and desks in all Arrivals terminals, WeKnow’s London Experts will help you get where you need to be.

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Round trip?

Live data

We care about sustainability

Our mission is to help people travel in a way that causes as little harm to our environment as possible. We make this happen with the largest fully electric fleet of vehicles available at Heathrow. So far you’ve helped us travel:

255480

 miles in fully electric vehicles, saving

66.20

 tonnes of co2

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Full product description
Book with complete confidence knowing that WeKnow holds the unique position of being Heathrow’s onsite and licensed transfer provider.We work on a fixed rate guarantee, meaning the quote you receive here will never change. Unexpected traffic, road closures or diversions - these are our problems, not yours.WeKnow are certified members of the License...
Bookings with Airport Meet & Greet
With our Airport Meet & Greet service, your driver will be waiting for you in the arrivals area with your name displayed on a name board for a seamless gate to vehicle transfer. A Grace Period* of 30 minutes driver waiting time and parking charges are included with your booking, from the time stated on your latest booking confirmation/update.We...
Bookings without Airport Meet & Greet
Without Airport Meet & Greet included in your booking, we will await to hear from you before we send in your driver, who will usually arrive within 15-20 minutes after you make contact. At Heathrow Airport, please check-in at the WeKnow Travel Services & Information Desk in the Arrivals Terminal, where you'll be connected with your driver.A...
Hotel, Home or Business Pick Up
You will receive a notification when your driver is on route with a link to a live map where you can track the vehicle. Please make your way outside the building and be ready to meet your driver when they arrive. 10 minutes waiting time allowance is included with your booking from the time the driver arrives, after which, additional waiting time is...
Booking Conditions
Availability Notice - Please note that Fully Electric Vehicles are subject to availability and may be facilitated with a Standard Vehicle if required. Bookings facilitated in a Standard Vehicle will be entitled to a refund of the difference in price as quoted on our website at the time of booking. Please get in contact with us to arrange your refun...
Child Car Seats
You are welcome to provide and fit your own child seat. Under TfL regulations, please be advised that our drivers are unable provide or fit child seats on your behalf. If you are unable to provide your own child car seat, please note that UK Legislation states that Private Hire Vehicles are exempt from having to use child car seats.Children aged 0-...
Cancellation Policy
You are welcome to make Amendments to your booking at any time up to 4-hours before your Booking. Within 4 hours of your booking, we will do all we can to accommodate any Amendment requests but unfortunately this cannot be guaranteed.Cancellations can be made up to 4-hours before your Booking free of charge and you will be refunded the full amount....

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Full product description
Bookings with Airport Meet & Greet
Bookings without Airport Meet & Greet
Hotel, Home or Business Pick Up
Booking Conditions
Child Car Seats
Cancellation Policy