Your ticket confirmation: Your ticket is only valid on your nominated date. You will receive an email confirmation at time of booking with your ticket voucher included. E-tickets are accepted on this tour. No printed voucher required. An electronic (e-vouchers) copy of this voucher must be presented on arrival at the pick up point or venue, on the day of your activity. You may be refused entry if you do not present a copy of your voucher. Cancellation Policy: Tickets are not refundable. All sales are final and incur 100% cancellation penalties. Opening Dates: The making of Harry Potter is open all year round with a few exceptions. Exceptions: 25 - 28 March, 11 - 15 November, 25 and 26 December.