Your ticket confirmation Your ticket is only valid on your nominated date. You will receive an email confirmation at time of booking with your ticket voucher included. A printed or an electronic (e-vouchers) copy of this voucher must be presented on arrival at the venue, on the day of your activity. You may be refused entry if you do not present a copy of your voucher. Cancellation Policy Tickets are not refundable. All sales are final and incur 100% cancellation penalties.