Your ticket confirmation Your ticket is only valid on your nominated date. You will receive an email confirmation at time of booking with your ticket voucher included. E-tickets are accepted on this tour. No printed voucher required. An electronic (e-vouchers) copy of this voucher must be presented on arrival at the pick up point, on the day of your activity. You may be refused travel if you do not present a copy of your e-ticket. Cancellation Policy Tickets are not refundable. All sales are final and incur 100% cancellation penalties.