Your ticket confirmation: Your ticket is only valid on your nominated date. You will receive an email confirmation at time of booking with your ticket voucher included. A printed copy of this voucher must be presented on arrival at the venue, on the day of your activity. You may be refused entry if you do not present a printed copy of your voucher. Cancellation Policy: Tickets are not refundable. All sales are final and incur 100% cancellation penalties. Please Note: You will need a zone 1 travelcard or an oyster card with at least £7 of Pay-as-you-go credit, this is not included in your ticket price. Opening times: Days of Operation: Wednesday, Thursday, Friday & Saturday Departure time and location: 11am Sherlock Holmes Statue, Baker Street Station Return time and location: 1pm Westminster Station Sunday departure and location: 2pm Sherlock Holmes Statue, Baker Street Station Return time and location: 4pm Westminster station Exceptions: 25 and 26 December