Heathrow Express and EE 12GB SIM


Please note: This product is only available for click and collect.

Essentials for your onward travel from Heathrow Airport, this bundle contains a Heathrow Express Saver ticket and EE 12GB SIM card package.

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More Information

In this bundle:

1 Heathrow Express Saver Ticket & 1 EE 12GB SIM Card.


Ticket TypeHeathrow Express Saver Single (Adult)
DirectionHeathrow Airport to London Paddington Station
DateUse this ticket on date of collection
Click & CollectThis ticket is for Click & Collect, you will recieve your ticket upon collection at our desks in all Heathrow Airport arrivals terminals.
Validity1 journey on the date specified upon collection

Peak Fares

Peak fares apply Monday-Friday from 07:00-10:00 and 16:00-19:00. This bundle does not cover these times. Should you require to use the Heathrow Express service at these times please purchase your products separately. 

Children Go Free

Children aged 0-15 years can travel free of charge in Express Class when accompanied by a paying adult, or can travel unaccompanied if they have proof of their air travel such as a valid flight booking or boarding pass. Photo ID will be required. Child tickets can be allocated from the airport when you collect your items, simply ask a member of our team to assist you. 


Accessibility is a priority for Heathrow Express and all customers are able to use the service unaided if they wish, with facilities designed with that aim in mind. 

The train floor is at the same level as the platform for easy wheelchair access, and all the sub-surface stations have step-free access.  

Every train has accessible toilets and designated zones where wheelchair users can find space to relax in comfort and safety. Platform-level accessible toilets are also available at all stations in which Heathrow Express operate. 


Heathrow Airport to London Paddington Station 


Monday:05:12 - 23:48. Trains depart every 15 minutes.
Tuesday:05:12 - 23:48. Trains depart every 15 minutes.
Wednesday:05:12 - 23:48. Trains depart every 15 minutes.
Thursday:05:12 - 23:48. Trains depart every 15 minutes.
Friday:05:12 - 23:48. Trains depart every 15 minutes.
Saturday:05:12 - 23:48. Trains depart every 15 minutes.
Sunday:06:23 - 23:48. Trains depart every 15 minutes.


London Paddington Station to Heathrow Airport 


Monday:05:10 - 23:25. Trains depart every 15 minutes.
Tuesday:05:10 - 23:25. Trains depart every 15 minutes.
Wednesday:05:10 - 23:25. Trains depart every 15 minutes.
Thursday:05:10 - 23:25. Trains depart every 15 minutes.
Friday:05:10 - 23:25. Trains depart every 15 minutes.
Saturday:05:10 - 23:25. Trains depart every 15 minutes.
Sunday:06:25 - 23:25. Trains depart every 15 minutes.


Please note that due to COVID-19, services are subject to change. Check the Heathrow Express website for up to date schedules.


12GB of 4G data
TextsUnlimited to UK mobile and landline
MinutesUnlimited to UK mobile
RoamingRoaming data allowance in the UK and EU/EEA
Validity30-days (additional months top-up charge £15.00)
SIM card sizeFits normal, nano & micro
ActivationFree activation & set up service

Data Rollover

If you have not used all the data allowance in your Pack when the Pack ends the unused data will be added to the next Pack that you buy. You cannot roll over data from add-ons of Free Boosts. Applies to 30day PAYG packs with a data allowance of 100MB or more only. You must buy a new qualifying Pack within 7 days of the expiry of the original Pack with unused data to qualify for data rollover. Rollover data lasts for the duration of the Pack Validity Period (i.e. 30 days) so will not roll over a second time if you do not use it up. 

General Information

EE SIM cards only work with unlocked devices. 

Bundles are valid for 30 days upon activation, for further usage you will need to buy an additional top up and covert to another Add-on. 


Minutes and texts are from the UK to UK mobiles and UK landlines starting with 01, 02 and 03 (excl. Jersey Guernsey & Isle of Man). Out of allowance calls to these numbers cost 35p/min. Calls to 084, 087, 09 & 118 numbers are not included; you'll be charged EE's Access Charge of 44p/min plus the applicable service charge. If you call a 070 you'll be charged up to 75p/min. See ee.co.uk Price Guide for a detailed list of service charges & more info on charges outside of your allowance. If you don't call, text or top-up every 180 days you will be disconnected and you'll lose any credit on your account. Subject to availability. Personal use only. 

Please note these products cannot be delivered and is only available for our free Click & Collect service from our welcome desks located within every arrivals terminal at Heathrow Airport.


When checking out, please make sure you select the correct terminal you will be arriving in. We will have your order ready at our welcome desk for when you arrive, all you need to do is bring your booking confirmation containing your reference number with you. It is always a good idea to screenshot your booking confirmation and reference number before you fly, just in case you encounter difficulties connecting to the internet when you land. 


Find out more information and FAQs about our Click & Collect service here. 

Booking Confirmation 

You will receive an email confirmation of your booking with details of your order shortly after you check out. In the event that you do not receive an email from us, please check your Spam folder before notifying us by email quoting your full name and post/zip code so we can locate your order and resend your confirmation.  

E: bookings@weknowgroup.com 



You can make amendments to your order up to 24 hours before your order is due for collection. In some circumstances you may need to cancel your order and place a new order. Please email or call us and a member of our team will gladly assist you.  

T: 44 (0) 800 310 0442 

E: bookings@weknowgroup.com 


Cancellations & Refunds 

You can cancel an order at any time before you collect your items, and you will receive a full refund. Once you have received your order we cannot cancel or refund your order.  

To cancel your order please email or call us and a member of our team will gladly assist you. 

T: 44 (0) 800 310 0442 

E: bookings@weknowgroup.com 


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