Your ticket confirmation: Your ticket is valid on your nominated date You will receive an email confirmation at time of booking with your ticket voucher included. A printed copy of this voucher must be presented on arrival at the venue, on the day of your activity. You may be refused entry if you do not present a printed copy of your voucher. Cancellation Policy: Tickets are not refundable. All sales are final and incur 100% cancellation penalties. Opening times: Mon - Fri: 09:30 - 15:30 Sat: 09:30 to 13:00 Sun: Closed The Abbey closes for visiting one hour after the above times. Guests are free to visit the Abbey at any time of the day that the ticket is valid for. Due to daily service there will be no entry between 12:00pm to 1:00pm. However visitors already in the Abbey do not need to leave during this time. Exceptions: Monday to Friday - The Abbey is a fully working church therefore we are subject to closures at short notice.