Your ticket confirmation: Your ticket is only valid on your nominated date. You will receive an email confirmation at time of booking with your ticket voucher included. A printed copy of this voucher must be presented on arrival at the venue, on the day of your activity. You may be refused entry if you do not present a printed copy of your voucher. Cancellation Policy: Tickets are not refundable. All sales are final and incur 100% cancellation penalties. Opening times:Gardens open at 10am every day Closing times: 01 March – 31 March 2019 6pm (last entry 5pm) 01 April – 31 April 2019 7pm (last entry 6pm) 01 May – 31 July 2019 Monday to Thursdays: 7pm (last entry 6pm) Friday to Sunday and bank holidays: 8pm (last entry 7pm) 01 August – 30 September 2019 7pm (last entry 6pm) 01 October – 27 October 2019 6pm (last entry 5pm) 28 October – 19 November 2018 4:15pm (last entry 3:15pm) 20 November 2019 – 23 December 2019 3.30pm (last entry 3pm) 24 December 2019 – 25 December 2019 Closed 26 December 2019 – 4 January 2020 3.30pm (last entry 2.30pm) 5 January – 31 January 2020 4.15pm (last entry 3.15pm) 1 February – 28 February 2020 5pm (last entry 4pm) 1 March – 29 March 2020 6pm (last entry 5pm) Closing times change throughout the year and may vary from week to week to accommodate seasonal changes and events in the Gardens.