Oct. 22, 2019

All about WeKnow: who we are and how we can enhance your travels to London.

At WeKnow we have a core mission – to be Your Friend In The City. Helping you enjoy a vacation that’s stress-free and full of fun. A holiday that includes the very best of this magical city.

WeKnow provide excellent and trusted transport services from Heathrow Airport into the centre and all around London. We also connect with the very best tours, attractions and entertainment – so that you can enjoy the best London has to offer and a truly memorable trip. With low prices guaranteed, we’ve become the one-stop-shop for all your travel and entertainment needs.

WeKnow care about providing excellence – excellent customer service; making tourism ever more sustainable; and ensuring fabulous holiday experiences.

Let us be “Your Friend in the City”.

WeKnow – Expert Knowledge & Outstanding Service

A wealth of WeKnow London local knowledge and know-how is available today to help you enjoy your trip to London to the max.

We all know that travelling can often be stressful and exhausting – whether on vacation or for a business meeting. Everything seems straightforward as we sit with a laptop to book flights and choose a hotel. We might even get lucky and have the best inflight service in history, but when we land the excitement is mixed with a load of unsettling questions…

Where do I go? Who looks trustworthy? How will I find my driver? Why aren’t my tickets still where I put them?!

WeKnow London transforms our customers travel experience. We work hard on the details so that you don’t have to – making your London trip extra special – and providing a completely reliable one-stop-shop for your onward travel and entertainment.

WeKnow London experts will be ready to welcome you at Heathrow – whichever terminal you fly into – we’ll be a friendly face and helping hand from the moment you land. We are Your Friend in the City.

In fact, booking with WeKnow will make every aspect of your stay more enjoyable – so you can pre-book with confidence, knowing that all tickets booked with us will be printed and waiting in your personal Welcome Pack available at the easy to find WeKnow London desk in your arrivals hall.

Our London Experts will happily answer your questions and help address any concerns about your trip. You can relax, knowing that your driver will be waiting (and easy to find!) – ready to take you on to your hotel in eco-friendly comfort and style.

24/7 Customer Care. We operate around the clock so you can call to change or cancel a booking at any time of day or night. Excellent customer service is a significant part of our mission and whether you need advice before, during or even after your stay, our customer care staff will offer genuine support. You can book in the confidence that we’ll help you make changes wherever this is possible. Read our Cancellation and Refund Policy for full terms.

WeKnow – Sustainable Tourism “Its our e-Mission to reduce emissions”

At WeKnow London we embrace our responsibility to help care for the planet and its people. Like you, we love travelling and exploring new cities and want to help visitors get around in the cleanest, greenest ways possible. To achieve this we’ve invested in the biggest fleet of luxury fully electric vehicles available at Heathrow. To put it simply “its our e-Mission to reduce emissions.”

In fact with our current fleet the WeKnow annual CO2 emissions will be cut by a whopping 466 tonnes – and as we go from strength to strength, we’re looking for even more sustainable travel options for our customers. Striving for ways to improve carbon footprint and enjoy serving customers who share our desire.

As a company WeKnow London is committed to using local resources responsibly – for example, only ever printing on eco-friendly and 100% recyclable materials. So please don’t expect a plastic model of Big Ben to be hiding in your Welcome Pack when you land at Heathrow!

Full Service Travel

WeKnow London offer a complete range of services to help make your trip the best ever.

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WeKnow Transport

100% Reliable. Book your transfer from Heathrow to your hotel with complete confidence knowing that WeKnow London holds the unique position of being Heathrow’s only trusted onsite licensed transport provider. We ensure the smoothest possible process – right from booking your car, to meeting your driver and getting safely to the hotel.

100% Fixed Price Guarantee. Have you ever sat in traffic and watched with dismay as your taxi meter ticks higher and higher? At WeKnow London we can’t stand meters, which is why all our transfers are at a guaranteed fixed price. You can sit back in luxury and relax knowing that you will never be surcharged. Busy traffic, road closures, diversions – these are our problems, not yours.

100% Safe. We are certified members of the Licensed Private Hire Vehicle Association and licensed by Transport for London. All our drivers are selectively handpicked professionals, who undergo enhanced DBS and medical checks – because your safety is of paramount importance.

100% Electric Available. WeKnow London are dedicated to sustainable onward travel and have the largest fleet of luxury fully electric vehicles available at Heathrow.

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WeKnow Hotels

Whether you’re stopping off in London temporarily and need a room near the airport for the night, or looking for something more central for your stay in London, we have fantastic hotel rates that cover a wide area of London and Greater London. Booking your hotel can be one of the most daunting aspects when planning a trip, as getting it wrong can lead to added travel time, costs and frustrations. To save you this worry, our hotel booker allows you to view all our hotels on a map. Couple it up with a transfer there and you’re ready to tick two more items off your list of things to plan!

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WeKnow Attractions

The London skyline is full of familiar and iconic landmarks – both ancient and modern. WeKnow can connect you with majestic views of the city from the world-famous Coca Cola London Eye; or with the adrenaline rush as you summit the dome at the O2 Climb; or as you come face to face with your favourite celebrities at Madame Tussauds – the world leading waxworks. 27 spectacular packages to choose from and new excitements are added regularly.

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WeKnow Tours

London is the UK’s political, cultural and economic capital and its also the gateway for visiting England’s great cities and charming rural landscapes. Book today to discover The Beatles’ life and loves in their historic home city of Liverpool; or to be charmed by the 1000 year-old majesty of Oxford and its 770 year-old University and the honey stone perfection of many Cotswold villages; or to explore dozens of iconic London landmarks from the open top of a hop-on hop-off Big Bus Tour. The possibilities are almost endless.

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WeKnow Theatre

London’s West End has been the world’s pre-eminent theatre district for generations and no trip to London is complete without a visit. Many theatres are historic buildings in their own right, in fact the oldest site still in use is at Theatre Royal Drury Lane which first opened its doors in 1663. So whether you fancy the joyful escapism of Mamma Mia or the haunting beauty of Les Misérables, book today for an unforgettable evening.

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WeKnow how to Stay Connected

WeKnow how important it is while travelling to stay connected. Whether that’s to have reliable low cost connections with family and friends; to find the quickest way back to your hotel after a magical day of sight-seeing; or simply to download and enjoy your favourite movie as you relax with a coffee somewhere sunny. We have the visitor sim plan that will suit you best or you can choose to go sim free with an unlimited wifi device. All our connectivity options are available for click and collect from our service desks at Heathrow, where our friendly staff will help you set up your phone, and get you online before you leave the airport.

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