About-us

OUR HISTORY

At WeKnowLondon, we are dedicated to making your London stay as convenient and stress-free as possible, helping you organise every aspect of your trip, ahead of time, from booking hotels, entertainment, transport and SIM cards so you can communicate with loved ones back home.
WeKnowLondon has been serving travellers online for 5 years and continues to make a difference every day. WeKnowLondon’s parent company Polyglobe boasts over four decades of expertise within the London travel industry, so you can be assured that you’re in good hands.
Working with the biggest hotel brands and star attractions, WeKnowLondon offers a great service. There is no administration fee or cancellation fee when booking online and we have a friendly call centre service too. The knowledgeable, multilingual staff will make your hopes a reality.
Experienced WeKnowLondon consultants also man help desks in every arrivals terminal of Heathrow Airport and the major Mainline Train Stations of London Victoria and London St Pancras International within Central London.
Whether you’re a family looking to explore the history of London, a business traveller trying to make your time in the city run smoothly or a couple organising a last-minute romantic weekend trip, WeKnowLondon can build a package quickly and accurately to make your London vacation a total joy.
We Love London. We Live London. WeKnowLondon.

WORK WITH US

We are always looking for new products and experiences to offer our customers. If you would like to offer your product through us please contact our product manager Renato Di Landro.

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ADVERTISE WITH US

We have media spaces throughout London at our desks and online. If you are interested in purchasing a media space please contact Ricochet Media.

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CAREERS AT WKL

Do you love to meet new people every day? Do you live and breathe London? We are always looking for bright, articulate, multi-lingual staff to work at our 14 locations across Heathrow and London.

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GET IN TOUCH

For expert sales advice, simply phone the We Know London on-call team. Our desks and lines are open 7 days a week. Experts in travel bookings and tourist services, our consultants are trained to resolve all general enquiries about your order, politely and professionally.

WHY BOOK WITH US?

Help Desks

We make it so easy and convenient to pick up your tickets from us upon arrival.

Satisfied Customers

We are happy to consistently provide great service to all of our customers.

Open 7 Days a Week

We never rest in our mission to deliver excellent customer service to you.

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